What phases does order processing involve?
Order processing describes the process from order receipt, execution or realisation through to invoicing and payment. This also includes all organisational and administrative processes, such as creating invoices or providing labels for shipping.
From the perspective of a logistics service provider with its own warehouse and vehicle fleet, order processing can consist of the following phases:
- Order receipt
- Manual order entry (if the data is not transmitted electronically)
- Disposition
- Route optimisation
- Order picking
- Packing
- Labelling
- Providing
- Loading
- Transporting and delivering
- Transmitting the delivery receipt to the client
- Billing
Order processing should be as efficient as possible. Transport should generate as little CO2 as possible through well thought-out planning (e.g. through clever scheduling and route optimisation). Packaging that is as compact as possible saves freight space.
Transparent and seamless communication between all parties involved ensures smooth and error-free processes.
