Improves processes. Increases flexibility.

Our solution for medical supply stores

Logistics software for your medical supply store

Digital. Efficient. transparent.

pLG WMS supports you with optimal order processing, warehouse management and delivery to the customer. All processes are still visible and traceable in the medical supply store software.

Our logistics software takes orders to be delivered from the medical supply store software and organizes the timely and correct processing and delivery of the order. All information, status and time stamps are also fed back to the medical supply store software.

Summary

The e-commerce logistics software handles the orders and takes care of the complete and correct process through the warehouse and logistics to delivery to the customer.

Improves processes for

Purchasing
Warehouse
Workshop
Delivery

Shipping and delivery

Orders can be delivered using different methods – including mixed methods. Various criteria and customer requirements can be taken into account when selecting the delivery method.

Field service

The e-commerce logistics software supports your sales representatives with:

Optimization via route planning
Use field service as a delivery agent
Active customer care
Electronic signature with pLG E-Commerce Tablet

Pick up at the store

Store deliveries and customer pick-ups in a store are standard functions of the logistics software.

Customer order to store
Store delivery via route planning or parcel service
Active customer contact

Parcel service

pLG WMS has a large number of fully integrated parcel service providers.

Automatic label generation
Active parcel tracking and status transfer
Electronic recipient signature

Delivery tour

The integrated route planning of the pLG WMS manages your entire delivery fleet. The system is informed by the customer of the desired delivery / assembly / collection time slots for the orders. This also takes into account the stocking of shelves and patient rooms in hospitals and care homes. The route planning guides your drivers to the delivery addresses in the correct order.

Collective delivery (e.g. clinic, home)
Ad hoc pick-ups with the nearest suitable vehicle
Picking to suit the departure
Consideration of statutory break regulations
Comparison of article requirements with vehicle and driver characteristics
Consideration of desired delivery date
Automatic route planning in the vehicle

Intelligent purchasing

The purchasing planning of our e-commerce industry solution optimizes purchasing by taking into account discounts, graduated prices, delivery limits, minimum order values and delivery times.

Graduated prices, postage costs, delivery times
Automatic purchasing
Order-related goods (commission goods)
Direct delivery (drop shipping / drop shipments)
Active delivery time monitoring

Field service tablet

Paperless & always up to date

In the medical supply store, the previous paper-based ordering process was modernized with the pLG e-commerce logistics software: Field staff now use a tablet that enables comprehensive offline work and automatically synchronizes with the head office when connected. This means that the office staff receive the data directly in the document workflow for further processing.

Works online and offline
Schedule appointments or have them scheduled
Customers, orders, delivery data and delivery notes
Edit documents
Electronic forms
Integrated document workflow

Aids management

A customer order to be supplied is automatically transferred from the medical supply store software. The office staff can specify an aid with a specific register or serial number. It is also possible to request an aid from the warehouse using a collective term (e.g. “standard rollator”).

Consistent barcode technology (e.g. register number, serial number)
Quantity, location and condition of the goods
Active sequence control/processing status of HiMi orders
Early or late serial number assignment
Assignment of the aid instead of a generic article in the order

Maintenance and workshop

The medical supply workshop can also be controlled via our pLG WMS. The orders are processed in the correct order according to priority and delivery time. The required aids and necessary add-on parts may already have been placed at the workshop by the warehouse, or the workshop may collect the necessary parts from the storage locations independently.

Comments and documents (e.g. dimension sheets) are attached to each order and displayed to the employee. This ensures an optimal, paperless and loss-free flow of information.